Effective Date: 19/10/2025
Welcome to decorgreens.in (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us when using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://decorgreens.in or purchase products from our store.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect personal details such as:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order details and purchase history
This information is necessary to process your orders and provide customer support.
Payment Information
When you make a purchase, your payment information is processed securely through trusted third-party payment gateways. We do not store your full card or payment details on our servers.
Automatically Collected Information
When you browse our website, certain information may be automatically collected, including:
- IP address
- Device type and browser information
- Pages viewed and time spent on pages
- Referring website or search engine
This data helps us understand how visitors use our website and allows us to improve the user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Managing payments and transactions
- Delivering products to the provided shipping address
- Communicating with you regarding order confirmations, shipping updates, or support inquiries
- Providing customer service and responding to your requests
- Improving our website, services, and product offerings
- Preventing fraud and ensuring the security of transactions
We may also use your email address to send important updates regarding your orders or changes to our policies.
3. Sharing of Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties.
However, we may share your information with trusted service providers in order to operate our business effectively. These may include:
- Payment gateway providers for secure payment processing
- Shipping and logistics partners for order delivery
- Technology and hosting providers that support our website operations
- Analytics providers to understand website performance
These third parties only receive the information necessary to perform their services and are expected to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences and settings
- Understand how visitors interact with our website
- Improve website performance and usability
You can choose to disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
These measures include secure website connections (SSL), controlled access to sensitive information, and trusted service providers for payment processing.
Despite our efforts, no online transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot ensure absolute security of your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Completing transactions
- Maintaining business records
- Complying with legal obligations
When your information is no longer required, we take reasonable steps to securely delete or anonymize it.
7. Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of such external websites. We encourage users to review the privacy policies of any third-party sites they visit.
8. Children’s Privacy
Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without parental consent, we will take steps to remove such information.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for certain uses of your data
If you would like to delete your account and associated personal information, you can submit a request through our account deletion page:
Delete Account: https://decorgreens.in/delete-account
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page along with the revised effective date. We encourage users to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@decorgreens.in
Phone: +91 9588288100 | +91 7701943308
